By using Tisu Wallet, you agree to the following terms and conditions of use:
1. OVERVIEW
Tisu Wallet is a digital platform providing users access to:
- Airtime and Data purchases
- Voucher services
- DStv payments
- Wallet-based transactions
2. ELIGIBILITY
- Requirement: 16 years or older.
- Accurate registration details are mandatory.
- Creation and protection of a 4-digit PIN is required.
3. ACCOUNT RESPONSIBILITY
- Liability for all account activity rests with the user.
- Users must keep their PIN secure at all times.
- Tisu Wallet is not liable for negligence-based unauthorized access.
4. SERVICES
- Services are digital and provided via third-party partners.
- Availability is subject to change without notice.
- Instant processing where systems permit.
5. FEES & PRICING
- Markup or service fees may apply to certain transactions.
- Pricing is subject to change without prior notice.
6. TRANSACTIONS
- All confirmed transactions are final and non-reversible.
- User verification of details is required before confirmation.
- No responsibility is accepted for user entry errors.
7. ANTI-MONEY LAUNDERING (AML)
Usage for illegal financial activities is strictly forbidden. Depositing funds solely for withdrawal is prohibited; the wallet must be used for genuine service transactions.
We reserve the right to:
- Suspend or restrict accounts.
- Block suspicious transactions.
- Investigate irregular account activity.
8. FAILED TRANSACTIONS
- System failures may result in delayed or reversed transactions.
- Support will be provided to resolve applicable failures.
9. LIMITATION OF LIABILITY
Tisu Wallet is not responsible for errors in user input, third-party service interruptions, provider delays, or unauthorized access resulting from user negligence.
10. PRIVACY
- Data is used exclusively for service provision.
- We maintain a strict policy against selling user data.
11. TERMINATION
Accounts may be terminated for term violations or suspicious/fraudulent behavior.
12. CHANGES TO TERMS
Continued use of our services following updates constitutes acceptance of the new terms.